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My parcel has not arrived, what do I do?

We are as frustrated as you if you don’t have your parcel within the stated times.  If you have exhausted your options, please call us on 01455 286104 or drop an email via our secure contact form  and we will investigate your order as soon as possible. Please don’t worry, as we will make sure you are not out of pocket.

Can I request special next day delivery?

Although the option is not there, we will be happy to sort this out. Just drop us an email or call us and we will sort it out. Obviously a charge for this will have to be added.

Do you post outside the UK?

Not yet, but it won’t be long until we do.

Photographic Help

I am new to film photography and don’t know where to start?

Don’t worry, feel free to call us on 01455 286104 or drop us an email via our contact form and we will talk you through your options. But as a quick answer we would suggest starting with a single use camera, the most popular one being the Kodak Fun flash. Go out and take some snaps, get them developed and see what you think. That is the most simple form. If it gives you the bug then we would recommend one of our cheaper 35mm Film cameras. You can then start to be creative trying things like long exposures and different lighting situations.

There are quite a few words that you may not understand, but we have it covered in our help section.

I want to develop my first film? What do I do?

Easy, follow our guide – How to develop Black & White Film 35mm. Most beginners will start with black and white Developing. Black and White is easier to develop so its definitely a good starting point. If you struggle at all just give us a call or drop us an email.

General Help

What are your opening hours?

Our opening hours are Monday – Friday 8.30am – 6.00pm


For details regarding orders and returns please see details here

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